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• We will aim to contact you in the next few hours after receiving your online order. Please note that this might not be possible during busy times, and outside our working hours. For urgent matters, please call.
• While outside working hours we might not respond to orders until the next day, if agreed before, we are usually able to supply anytime and any day of the week. Please note that surcharges may apply for deliveries at night times or on legal holidays.
• We are able to pump the oil from both bulk and drums, by request, using the equipment on our own truck. Please note that there is a surcharge for this.
• Payments are only to be done by bank transfer. We do not accept any cash, credit or debit cards.
• We may require full prepayment.
• While we try to ensure that the information on this website is accurate, reliable and complete, mistakes and delays may happen. We do not accept liability for any inaccurate or incomplete information provided here. If you have any doubts on the information on this website, do not hesitate to call our office, and we will happily confirm it to you.